Affordable Connectivity Program

Important ACP Update – Program Termination

The Federal Communications Commission’s (FCC) Affordable Connectivity Program (ACP) will end in April 2024.

For anyone for anyone receiving this benefit:

  • Your April 2024 bill from NH Broadband will be the final bill that includes a monthly ACP discount.
  • Your May 2024 bill and all future bills from NH Broandband will increase by the amount of your monthly ACP discount.
  • When ACP ends, you will be subject to NH Broadband’s regular rates, terms and conditions.

All participants will be able to continue with their selected fiber broadband package from NH Broadband. However, since there will no longer be an ACP discount, anyone interested in changing or terminating their service plan should contact NH Broadband's customer service at 866-431-1928 to discuss their options.

Please note that this does not affect the FCC’s Lifeline Program. For anyone not currently receiving Lifeline benefits, you may be eligible for a monthly discount of up to $9.25 off the cost of phone, internet or bundled services or up to $34.25 off the cost of phone, internet or bundled services if living on qualifying Tribal Lands. To learn more, visit

As always, we are committed to ensuring you have all the information regarding the termination of the ACP. Should you have any questions, please visit to learn more.

ACP Program Updates FAQ

Why is the Affordable Connectivity Program (ACP) ending?

The ACP launched in 2021 and was funded by the US government with $14.2 billion to offset the cost of high-speed internet for those qualifying participants. The program has been very successful in expanding nationwide access to fiber broadband. As a result of this overwhelming success, the funding is running out and will be depleted in April 2024.

Is NH Broadband deciding to end this program?

No. The ACP is a federally funded program. Due to its success and the number of participants, the allotted funding is projected to be depleted.

When does the ACP end?

The ACP is forecasted to end in April 2024.

Will I be able to keep high-speed internet through NH Broadband if the program ends?

NH Broadband was created to deliver the best in internet access to those communities and consumers in need. Should the ACP program be terminated, we will advise you with next steps and options for your broadband service and billing, as you will be subject to our regular rates, terms and conditions.

How will this affect my Lifeline program discount?

If you currently receive a Lifeline discount for your phone or internet service, that discount will not be terminated.