We believe that everyone deserves access to the connection they need.
At NH Broadband, we are committed to helping close the Digital Divide and ensuring our customers have access to the high-speed internet and connectivity options we all need in today’s world.
That’s why we’re pleased to participate in the Lifeline program to offer a discount on broadband and phone services for qualifying households in communities where the program is available.
Lifeline*
Through Lifeline, eligible NH Broadband customers can receive one of the two discounts listed below.
$9.25 off the monthly cost of broadband only or broadband and phone packages.
$5.25 off the monthly cost of phone only packages.
*Federal Lifeline may not be available in all NH Broadband service areas. Please contact us to confirm availability.
*Lifeline benefits are non-transferable and limited to one monthly discount per household. Lifeline is a federal government benefit program operated by the Federal Communications Commission (FCC) and upon its conclusion or when a household is no longer eligible, customers will be subject to the provider’s regular rates, terms, and conditions.
How to Qualify:
- Participate in SNAP, Medicaid, or other Federal Assistance Programs including Supplemental Security Income (SSI), Federal Public Housing Assistance (FPHA), or Veterans Pension and Survivors Benefit.
- Household income 135% or less than the Federal Poverty Guidelines.
- Have a child or dependent that participates in any of the programs listed above.
How to Apply in Two Easy Steps:
- Call us at 866-431-1928 to select a qualifying plan.
For further assistance:
- Please contact NH Broadband Customer Support at 866-431-1928
Frequently Asked Questions
The New Hampshire Electric Co-op’s purpose is to serve our members. It was our members who spearheaded and approved the creation of NH Broadband, a wholly-owned subsidiary of NHEC, to deliver fiber-optic internet to the membership. Construction on the lines began in 2020 and we have since installed thousands of miles of fiber in all or parts of nearly 100 communities. Currently, high-speed service is available to over 40,000 homes in New Hampshire.
NH Broadband is building an all-fiber-optic network capable of meeting the long-term needs of both our residential and commercial members. Fiber-optic internet provides the fastest, most reliable internet experience possible. This is because fiber-optic networks transmit data using light waves through cables made of glass fibers instead of electrical signals on copper wires or coaxial cables. Fiber is incredibly fast and allows customers to send (upload) and receive (download) data at the same high speeds, which is important for those who enjoy streaming, gaming, work from home, virtual learning, telehealth or managing a large or small business.
NH Broadband has partnered with Conexon, a company specializing in electric cooperative fiber-to-the home projects like ours. Conexon is working with NH Broadband to design and build the fiber-optic network that will serve our Co-op members and give those living in underserved or unserved areas a fast, reliable internet option.
