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Frequently Asked Questions
The New Hampshire Electric Co-op’s purpose is to serve our members. It was our members who spearheaded and approved the creation of NH Broadband, a wholly-owned subsidiary of NHEC, to deliver fiber-optic internet to the membership. Construction on the lines began in 2020 and we have since installed thousands of miles of fiber in all or parts of nearly 100 communities. Currently, high-speed service is available to over 40,000 homes in New Hampshire.
NH Broadband is building an all-fiber-optic network capable of meeting the long-term needs of both our residential and commercial members. Fiber-optic internet provides the fastest, most reliable internet experience possible. This is because fiber-optic networks transmit data using light waves through cables made of glass fibers instead of electrical signals on copper wires or coaxial cables. Fiber is incredibly fast and allows customers to send (upload) and receive (download) data at the same high speeds, which is important for those who enjoy streaming, gaming, work from home, virtual learning, telehealth or managing a large or small business.
NH Broadband has partnered with Conexon, a company specializing in electric cooperative fiber-to-the home projects like ours. Conexon is working with NH Broadband to design and build the fiber-optic network that will serve our Co-op members and give those living in underserved or unserved areas a fast, reliable internet option.
Is Fiber Right for me?
A lot of folks in New Hampshire have settled for outdated cable internet for years. Have you experienced slowdowns, buffering, or spotty service? You don't have to settle anymore.
Fiber changes that. It’s faster, more reliable, and built to meet all your needs today and in the future.